Troubleshooting Report Tips

Unable to run reports due to an error loading Excel template or the report definition uuid cannot be found

Reset all the reports by running the following script
/*!40101 SET @OLD_CHARACTER_SET_CLIENT = @@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS = @@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION = @@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8 */;
/*!40103 SET @OLD_TIME_ZONE = @@TIME_ZONE */;
/*!40103 SET TIME_ZONE = '+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS = @@UNIQUE_CHECKS, UNIQUE_CHECKS = 0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS = @@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS = 0 */;
/*!40101 SET @OLD_SQL_MODE = @@SQL_MODE, SQL_MODE = 'NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES = @@SQL_NOTES, SQL_NOTES = 0 */;
DELETE FROM reporting_report_design_resource;
DELETE FROM reporting_report_design;
DELETE FROM global_property WHERE property LIKE 'reporting.reportManager%';
DELETE FROM serialized_object WHERE type LIKE 'org.openmrs.module.reporting.report%';
/*!40101 SET [email protected]_SQL_MODE */;
/*!40014 SET [email protected]_FOREIGN_KEY_CHECKS */;
/*!40014 SET [email protected]_UNIQUE_CHECKS */;
/*!40101 SET [email protected]_CHARACTER_SET_CLIENT */;
/*!40101 SET [email protected]_CHARACTER_SET_RESULTS */;
/*!40101 SET [email protected]_COLLATION_CONNECTION */;
/*!40111 SET [email protected]_SQL_NOTES */;

Sending to DHIS2 Failures

Internet Connection Failure
When this Error displays Kindly check your internet connection if its available
Internal Server Error
When an error like this happens, Kindly contact. the team in charge of developing UgandaEMR.