Troubleshooting Report Tips

Unable to run reports due to an error loading Excel template or the report definition uuid cannot be found

Error Loading Excel Resource - 1
Error Loading Excel Resource - 2
Reset all the reports by running the following script
/*!40101 SET @OLD_CHARACTER_SET_CLIENT = @@CHARACTER_SET_CLIENT */;
/*!40101 SET @OLD_CHARACTER_SET_RESULTS = @@CHARACTER_SET_RESULTS */;
/*!40101 SET @OLD_COLLATION_CONNECTION = @@COLLATION_CONNECTION */;
/*!40101 SET NAMES utf8 */;
/*!40103 SET @OLD_TIME_ZONE = @@TIME_ZONE */;
/*!40103 SET TIME_ZONE = '+00:00' */;
/*!40014 SET @OLD_UNIQUE_CHECKS = @@UNIQUE_CHECKS, UNIQUE_CHECKS = 0 */;
/*!40014 SET @OLD_FOREIGN_KEY_CHECKS = @@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS = 0 */;
/*!40101 SET @OLD_SQL_MODE = @@SQL_MODE, SQL_MODE = 'NO_AUTO_VALUE_ON_ZERO' */;
/*!40111 SET @OLD_SQL_NOTES = @@SQL_NOTES, SQL_NOTES = 0 */;
DELETE FROM reporting_report_design_resource;
DELETE FROM reporting_report_design;
DELETE FROM global_property WHERE property LIKE 'reporting.reportManager%';
DELETE FROM serialized_object WHERE type LIKE 'org.openmrs.module.reporting.report%';
/*!40101 SET [email protected]_SQL_MODE */;
/*!40014 SET [email protected]_FOREIGN_KEY_CHECKS */;
/*!40014 SET [email protected]_UNIQUE_CHECKS */;
/*!40101 SET [email protected]_CHARACTER_SET_CLIENT */;
/*!40101 SET [email protected]_CHARACTER_SET_RESULTS */;
/*!40101 SET [email protected]_COLLATION_CONNECTION */;
/*!40111 SET [email protected]_SQL_NOTES */;

Sending to DHIS2 Failures

Internet Connection Failure
Internet Connection Failure
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Internal Server Error
When an error like this happens, Kindly contact. the team in charge of developing UgandaEMR.