This section contains tips and tricks to help maintain your installation, as well as a general guide to common problems

My installation cannot start

Restart your computer

UgandaEMR login screen not available yet system starts

Error Messages and Screenshots ​

When you login the screen may display as below:

Resolution

1. On the Administration page, select the Manage Modules link

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2. Click the Start All button

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3. Restart your computer

OpenMRS cannot start - Error creating bean with name "messageSourceServiceTarget"

Error Messages and Screenshots

Resolution

1. Delete the folder C:\Application Data\OpenMRS\lucene

2. Restart your computer

White screen appears when carrying out administrative tasks like module installation, upgrade

Error messages and Screenshots ​

Resolution

Restart your computer and repeat the action that caused the error

Cohort Builder does not Allow defining of Columns

Screen Shots Of The Problem

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Root Cause

The root cause of this problem is due to the addition of other programs into the UgandaEMR system by an individual( which is prohibited ) that is done by creation of concepts and thereby resulting into concept mismatch with concepts that come with UgandaEMR.

Resolution

1. Download the concept dictionary from the source https://sourceforge.net/projects/ugandaemr/files/1.0.13/concept_dictonary_ref_1.0.13.sql/download​

2. Open your command Prompt and login to mysql with the following command without quotes "mysql -u openmrs -p" and provide it with the required password

3. Run the concept dictionary downloaded on your database in your command prompt

4. After the concept dictionary is done, run the following script on the same command prompt

    /*!40101 SET @OLD_CHARACTER_SET_CLIENT = @@CHARACTER_SET_CLIENT */;
    /*!40101 SET @OLD_CHARACTER_SET_RESULTS = @@CHARACTER_SET_RESULTS */;
    /*!40101 SET @OLD_COLLATION_CONNECTION = @@COLLATION_CONNECTION */;
    /*!40101 SET NAMES utf8 */;
    /*!40103 SET @OLD_TIME_ZONE = @@TIME_ZONE */;
    /*!40103 SET TIME_ZONE = '+00:00' */;
    /*!40014 SET @OLD_UNIQUE_CHECKS = @@UNIQUE_CHECKS, UNIQUE_CHECKS = 0 */;
    /*!40014 SET @OLD_FOREIGN_KEY_CHECKS = @@FOREIGN_KEY_CHECKS, FOREIGN_KEY_CHECKS = 0 */;
    /*!40101 SET @OLD_SQL_MODE = @@SQL_MODE, SQL_MODE = 'NO_AUTO_VALUE_ON_ZERO' */;
    /*!40111 SET @OLD_SQL_NOTES = @@SQL_NOTES, SQL_NOTES = 0 */;
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    DELETE from patient_program ;
    DELETE from program;
   ​
    /*!40101 SET [email protected]_SQL_MODE */;
    /*!40014 SET [email protected]_FOREIGN_KEY_CHECKS */;
    /*!40014 SET [email protected]_UNIQUE_CHECKS */;
    /*!40101 SET [email protected]_CHARACTER_SET_CLIENT */;
    /*!40101 SET [email protected]_CHARACTER_SET_RESULTS */;
    /*!40101 SET [email protected]_COLLATION_CONNECTION */;
    /*!40111 SET [email protected]_SQL_NOTES */;

5. Restart your computer